Our Process

Step-by-step guide through our service process and fees.

Intake Form
Person filling out a detailed online questionnaire on a laptop.
Person filling out a detailed online questionnaire on a laptop.

Submit your intake questionnaire to start.

Close-up of a signed service agreement document on a desk.
Close-up of a signed service agreement document on a desk.
Stack of documents being uploaded on a computer screen.
Stack of documents being uploaded on a computer screen.
Service Agreement

Sign the agreement to confirm your engagement.

Upload all necessary records securely online.

Records Upload

FAQs

How do I start?

Begin by submitting the intake questionnaire to get things rolling. Or you can contact us below and we will help you get started.

What happens next?

Once your questionnaire is reviewed, we will determine if a record review may be appropriate. If so, you will be provided with a service agreement. After you sign the service agreement, you’ll upload your records for review.

When is payment due?

Payment is processed once your records are uploaded and before the review begins.

How long is the review?

Reviews typically take 7 to 14 days but timing can vary.

How do I get my letter?

Your completed letter will be delivered to you once the review is finished.

Where can I find fees?

Click on the fees section to see detailed pricing for each service step.

The process was clear and straightforward, and I appreciated the timely delivery of the letter within two weeks.

Jo

A smiling person holding a completed service agreement form in a cozy home office.
A smiling person holding a completed service agreement form in a cozy home office.

★★★★★